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Application Support

Ongoing support for your learning platform

Make us the point of contact for your administrators when they need support. Our support team are not only technical experts on open-source platforms like Moodle LMS and Totara Learn, but are also first-class communicators who ensure rapid response to any issues.

Managing a learning platform can be time-consuming. We will support your team in getting the most from your platform, maximising your capacity and capability.

How our Moodle and Totara support will make your life easier

Quick updates, fixes and troubleshooting for your LMS

We’ll ensure your LMS is secure, up-to-date and working exactly as you want it to. Let us keep everything running smoothly so you can put time that would have been spent maintaining your LMS and fielding support questions to better use.

Solving issues quickly

With a developers, designers, consultants and a support team all under one roof, we can answer queries and resolve issues quickly.

We built it, we’ll maintain it

When we implement a learning platform, we know exactly how it works for you. By documenting your setup it means anyone in our team can ensure its continued success.

No hassle updates

Let us take responsibility for updates, patches and new versions or upgrades. Relax knowing you’ll always have access to support for the latest, most stable release using the most secure and most stable software available.

Saving your time

Don’t waste precious hours getting stuck with a technical issue. Your admins can call or submit a support request for specific features. Take advantage of the wealth of experience available.

E-learning expertise

We’ve been creating e-learning platforms since 2005, so we’re ideally placed to give general guidance or in-depth technical Moodle LMS support or Totara Learn support.

Single point of contact

All admins will know how to get in touch for support. Whether it’s a minor issue or a major undertaking, it’s always our responsibility to support you.

Platforms we support

Moodle LMS

Create courses, manage enrolment, track the performance of each learner and build learning communities — all within your own Moodle LMS platform, designed and developed by us to perfectly match your requirements.

Moodle Workplace

Extending the benefits of Moodle LMS, Moodle Workplace delivers key features specifically tailored for organisations. It is the perfect platform on which to induct, train and develop staff, hit your targets and increase compliance levels.

Totara Learn

Totara Learn’s powerful learning management system makes it simple to automate your training and compliance and extend the development of your employees. When you partner with us, we’ll ensure the platform is doing everything possible to get the results your organisation needs.

Totara Engage

Totara Engage is an integrated learning experience platform (LXP) that harnesses the best of modern technology to transform learning from a standalone activity to something that’s absorbed in the course of your team’s day-to-day work.

Totara Perform

Totara Perform is built on the principle that one size doesn’t fit all when it comes to improving performances levels. It gives you all the tools you need to cultivate continuous improvement in a way that’s right for your organisation.

We’re here to help

Whether it’s about upgrading your current platform, starting from scratch with an LMS of your choice or you need guidance on where to begin, we’ll be happy to help!